This Privacy Policy elucidates the manner in which Kshitii, a brand owned, operated, and managed by Kshitii Private Limited (“Kshitii,” “Company,” “we,” “us,” “our”), collects and utilizes your information as a user (“User,” “you,” “your”) concerning your access and utilization of Kshitii’s marketplace e-commerce website at https://www.kshitii.in, its associated mobile application titled “Kshitii” (“App”), and any other Kshitii products/services (if extended to you) (collectively referred to as the “Platform”). This policy applies unless a separate Privacy Policy or statement is explicitly provided for specific product(s) or service(s).
Our intent with this Privacy Policy is to provide you with a clear understanding of our practices pertaining to the collection and utilization of personal information. We want you to feel confident that you have control over any personal information you share with Kshitii. In the context of this Privacy Policy, “personal information” or “personally identifiable information” signifies information that can, either directly or indirectly, identify an individual. This identification may arise from the information itself or from its combination with other information available to us.
YOUR CONSENT: We kindly request you to take a moment to acquaint yourself with our privacy practices and reach out if you have any queries. If you do not agree with the privacy-related terms outlined below, we recommend refraining from accessing the Platform. Accessing the Platform includes actions such as downloading or installing the App, visiting or utilizing Kshitii’s website, or proceeding beyond this Privacy Policy screen upon its initial display on your device. If you opt to continue using the Platform, encompassing the App and Kshitii’s website, it will be understood that you are fully aware of this Privacy Policy and its contents. Consequently, you will be deemed to have provided your informed consent on this basis. By doing so, you also grant us your agreement and consent for the collection, storage, processing, transfer, and sharing of your personal information (including sensitive personal information) with third parties or service providers as outlined in this Privacy Policy.
OUR COMMITMENT: We take pride in declaring our unwavering commitment to safeguarding your privacy and upholding the integrity of data. We will handle such data in accordance with the principles outlined in this Privacy Policy.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We gather information for legitimate purposes related to our Platform, including our App, website, and other provided services. The collection of this data is essential for delivering the best user experience on our website and App.
At various points in the App and on our website, we may request your personal information, such as your name, phone number, address, and email accounts. Depending on the user’s operating system, we may also need access to location, media storage, and microphone functions. Our information collection practices comply with the rules and terms set by the App Store (iOS) and Play Store (Android).
We may collect data about your mobile device, including hardware model, operating system, preferred language, unique device identifier, advertising identifier, serial number, device motion information, and mobile network information. This information is used to manage running apps and enhance performance.
Additionally, by using the Platform’s functionalities and engaging with third-party Sellers’ products and services, we may collect sensitive personal data or information, including financial details (such as bank account, credit card, or debit card information). We handle sensitive data in accordance with its purpose and legal requirements, ensuring it is retained only as long as necessary.
Who We Share Your Data With
We do not share personal data with irrelevant third parties. Only Kshitii team members, including employees, and the mentioned parties have access to Personal Data.
To provide our services through the Platform and third-party Seller’s products, we may share your personal information with parties related to your transactions. Third-party entities may be engaged for functions such as order fulfillment, package delivery, data analysis, marketing assistance, payment processing, content transmission, credit risk assessment, and customer service. These providers have access to personal information strictly for their designated functions and must adhere to applicable laws. Your personal information may also be shared with the Indian Government/Regulatory bodies as instructed by them or as required by Indian laws to protect our legal interests.
LOCATION DATA: We collect your location data (GPS and network-based) to provide our services. With your location permission, we collect and transmit your approximate and precise location to the parties mentioned above.
CHILDREN’S DATA: We do not permit individuals under the age of 18 to use our Platform without parental or guardian consent or supervision.
How long we retain your data
We retain your information until we receive a request to erase it or until it is no longer relevant for the purpose for which it was collected. Sensitive Data is stored as required by this Privacy Policy or legal obligations.
In cases of suspected fraud or violations of our terms, we may be legally obliged to retain some information about you, as permitted by law.
WHY IS YOUR INFORMATION BEING COLLECTED?
We collect your information to uniquely identify you, personalize your experience, offer customer support, and facilitate payments. Information helps us send receipts, deliver services, improve Platform performance, provide audio/visual services, communicate with you, and offer interest-based ads for relevant features, products, and services.
Your data collected via our App or website may also be used for sending promotional materials and ensuring compliance with legal obligations.
The data assists us in understanding your preferences and areas for improvement, ultimately enhancing your User experience.
DATA PROTECTION
We employ reasonable security practices and procedures to safeguard your information from unauthorized access, damage, use, modification, disclosure, or impairment. Data stored in your device and transmitted to our cloud services is encrypted and access is restricted as stated in this Privacy Policy.
RIGHTS OF USER
As per applicable data protection laws, your principal rights as a User include the right to access, rectify, erase, and be forgotten. You can exercise these rights by contacting our Grievance Officer at info@kshitii.in.
YOUR DATA IS IMPORTANT TO KSHITII!
We value your data and privacy. While we take measures to protect your data, we cannot guarantee absolute security, and it may be accessed, disclosed, altered, copied, or destroyed by breaches despite our safeguards.